❓ Frequently Asked Questions
Answers to all your questions about 88xb
From opening an account to bonuses, deposits and withdrawals, and responsible gaming — find detailed information on all of these topics right here.
Whether you have a question before you start playing at 88xb or while you are already playing, this FAQ page is your first destination. We have organised the most frequently asked topics by Bangladeshi players into five sections — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. Every answer is written in plain English so you can find the right information quickly.
Account and Registration
Account and Registration
To open an account at 88xb you need an active mobile number and a valid email address. You can sign up easily by filling in your name, date of birth, and password in the registration form. Please note that 88xb is only for people aged 21 and above. Each person may open only one account.
After registration, 88xb runs a brief verification process to confirm your identity. Usually all you need to do is upload a clear photo of your National ID (NID) or passport. Once verification is complete you will be able to enjoy all features fully and withdrawals will be available to you.
Go to the 88xb Login page and click the "Forgot password?" option. Enter your registered email or mobile number and a reset link or OTP will be sent to you. After setting a new password, log in as normal. If you have any trouble, our support team is available on 24/7 live chat to help you.
No. At 88xb only one account is allowed per mobile number and per person. If you attempt to create multiple accounts, all of those accounts may be cancelled and any deposited balance may be forfeited. This rule is strictly enforced to keep the playing environment fair.
Yes, you can change your email, contact information, and password from your account settings. However, for changes to important details such as your name and date of birth you will need to contact the support team and may be required to verify your identity.
Deposits and Withdrawals
Deposits and Withdrawals
Deposits from bKash are processed instantly — your balance is usually added to your 88xb account within a few seconds and at most a few minutes. The minimum deposit amount is ৳500. If there is a delay due to a network issue, please let us know via live chat.
Absolutely. At 88xb you can deposit using all four mobile banking methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500 for each method and all methods process instantly. No processing fee is charged on deposits.
Withdrawals from 88xb are generally completed within 10 to 45 minutes. The minimum withdrawal amount is ৳1,000. Having your account verification completed makes the process even faster. Withdrawals are always sent to your registered payment method.
In certain cases it may be possible to cancel a withdrawal request while it is still being processed. However, once it has been sent to the payment gateway it cannot be reversed. If you need to cancel, contact us via live chat as soon as possible.
88xb itself does not charge any additional fees on deposits or withdrawals. However, your mobile banking app (bKash, Nagad, Rocket, or Upay) may apply its own transaction charges, which are entirely subject to that provider's own policies.
Games and Rules
Games and Rules
At 88xb you can bet on BPL and other major cricket tournaments. You can place bets on various markets before a match starts or while it is in progress — match winner, toss, top scorer, and more. You need sufficient balance in your account to place a bet. Visit the cricket page for more details.
RTP (Return to Player) is the theoretical percentage of total wagers that a slot game returns to players on average over the long term. It is not a guarantee for any specific session. Games with a higher RTP are generally more favorable over the long term, but every spin is completely random and independent. All games at 88xb use a certified RNG (Random Number Generator).
88xb offers slot games, live casino (live dealer Baccarat, Roulette, Blackjack, and more), sports betting including cricket and football, fishing games, and crash games such as Aviator by Spribe. Games from world-class providers including PG Soft, JILI, and Pragmatic Play are available.
Yes, 88xb is fully mobile-friendly. The website works smoothly in the browser of any Android or iOS smartphone. There is no need to download a separate app — you can access all games, deposits and withdrawals, and the live casino right from your mobile browser.
If your connection drops, the current round is saved on the server. When you reconnect, the game resumes from where it left off. This applies to both slots and live games. Make sure your internet connection is stable before playing, especially in the live casino.
Bonuses and Promotions
Bonuses and Promotions
As a new member, 88xb gives a 200% bonus on your first deposit, up to a maximum of ৳8,000. That means if you deposit ৳4,000 you will have a total balance of ৳12,000. To make the bonus withdrawable, you need to wager 20 times the bonus amount. See the terms and conditions page for full details on claiming the bonus.
The 88xb VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can move up the tiers by playing regularly. Weekly cashback ranges from 0.2% at Bronze up to 0.5%, 0.8%, and 1.0% at Platinum respectively. Higher tiers come with more exclusive offers and priority support.
Yes, if the wagering requirement is not met within the set time limit, any unused bonus balance may expire. However, your own deposited real money is always safe. See the terms and conditions page for complete information on bonus expiry and conditions.
In addition to the welcome bonus, 88xb regularly offers reload bonuses, weekly cashback, and special seasonal promotions. Special offers are available during Eid, Puja, and the BPL season. Check the 88xb website regularly or ask via live chat to find out about the latest promotions.
For information about the referral program at 88xb, please contact the support team. Current offers and terms may change from time to time. Asking via live chat will get you the most up-to-date and accurate information. Make sure you read the relevant terms carefully before referring anyone.
Security and Responsible Gaming
Security and Responsible Gaming
88xb uses SSL encryption to keep all your personal information and financial transactions secure. Our servers and databases are maintained under high-level security measures. We never share your payment information with third parties. See the privacy policy page for more details.
88xb is only for people aged 21 and above. Providing a correct date of birth when opening an account is mandatory. If any irregularity is found during age verification, the account will be closed immediately. Keeping minors away from gaming is our highest priority.
88xb takes responsible gaming seriously. You can take a temporary break (self-exclusion) from your account or set daily or weekly deposit limits. To use these options, contact us via live chat or support. For more information, visit the Responsible Gaming page.
If you feel that gaming is having a negative effect on you, contact 88xb's 24/7 live chat support right away — our team is able to provide assistance in Bengali and will be there for you. To help yourself or someone you know, look into mental health services available in Bangladesh.
If you notice any unexpected activity in your account, change your password immediately and report it via 24/7 live chat. Our security team will investigate quickly and take the necessary action. If you prefer to contact us by email, write to [email protected].
Still have questions? Contact support
Our expert team is available 24 hours a day, 7 days a week to help you in Bengali.
Go to Live Chat
Or email us: [email protected]